Shipping Policy

At Glitzaa Store, we aim to make your shopping experience smooth from checkout to delivery. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Once your order is successfully placed, our team will begin processing it.

• Orders are processed during our regular business days.

• Processing time may vary depending on product availability and order volume.

• You will receive an order confirmation after your purchase.

• You may receive additional updates when your order is dispatched.

Processing Time: 

• Orders are processed within 1 business day after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

2.  Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

3.  Estimated Delivery Time

Delivery times depend on your location, shipping method, courier, and other circumstances.

Estimated Delivery Time: 

           Major Cities: 2–4 Business Days

           Other Cities & Remote Areas: 3–7 Business Days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Please note that estimated delivery times are not guaranteed and may be affected by circumstances outside our control.

4. Order Tracking

Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.

You can use the tracking information to follow your order's journey.

If you have not received tracking information within the expected timeframe, please contact us.

5. Delayed Orders

Although we work with our delivery partners to ensure timely delivery, delays may occasionally occur due to:

• Courier delays

• Weather conditions

• Public holidays

• High order volumes

• Customs or clearance procedures

• Incorrect or incomplete delivery information

• Circumstances beyond our reasonable control

If your order appears to be significantly delayed, please contact our customer support team.

6.  Incorrect Shipping Information

Please make sure your shipping details are accurate before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned.

If you notice an error after placing your order, contact us as soon as possible. We will do our best to assist, but changes cannot always be guaranteed once an order has been processed or shipped.

7.  Lost or Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide:

• Your order number

• A description of the issue

• Photos or videos of the package and product, if requested

If your tracking information indicates that a package has been delivered but you cannot locate it, please contact us so we can assist you with the next steps.

8. International Shipping

For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.

Any such charges are the responsibility of the customer unless otherwise stated by Glitzaa Store.

Delivery times for international orders may also vary due to customs processing.

9.  Contact Us

If you have questions about shipping or your order, please contact us:

Glitzaa Store
Email: Monappn5@gmail.com
Phone: 03275549804

Our team will be happy to assist you with your shipping-related questions.

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